:root{--bg:#f5f6f8;--surface:#fff;--border:#e2e5ea;--text:#1c2330;--muted:#6b7482;--primary:#1f5fd6;--primary-dark:#1848a8;--danger:#c62f3b;--sidebar:#16213a;--radius:10px;color:var(--text);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{background:var(--bg);margin:0;font-size:15px;line-height:1.45}h1{margin:0;font-size:1.5rem}h2{margin:0 0 .75rem;font-size:1.05rem}h3{margin:0;font-size:1rem}p{margin:0 0 .75rem}a{color:var(--primary)}.muted{color:var(--muted)}.center-note{text-align:center;color:var(--muted);margin-top:30vh}.shell{grid-template-columns:240px 1fr;min-height:100vh;display:grid}.sidebar{background:var(--sidebar);color:#dfe6f5;flex-direction:column;height:100vh;padding:20px 14px;display:flex;position:sticky;top:0}.brand{color:#fff;flex-direction:column;padding:0 10px 18px;font-size:1.3rem;font-weight:700;display:flex}.brand-hotel{color:#9fb0d0;margin-top:2px;font-size:.8rem;font-weight:400}nav{flex-direction:column;flex:1;gap:2px;display:flex}.nav-link{color:#c5d0e8;border-radius:8px;padding:9px 12px;text-decoration:none}.nav-link:hover{background:#ffffff12}.nav-link.active{color:#fff;background:#ffffff24;font-weight:600}.sidebar-footer{border-top:1px solid #ffffff1f;flex-direction:column;gap:10px;padding:14px 10px 0;display:flex}.who{flex-direction:column;font-size:.85rem;display:flex}.who .muted{color:#9fb0d0}.content{width:100%;max-width:1100px;padding:28px 36px 60px}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.page-header .muted{margin:4px 0 0}.page-actions{align-items:center;gap:10px;display:flex}input,select,textarea{font:inherit;border:1px solid var(--border);color:var(--text);background:#fff;border-radius:8px;width:100%;padding:8px 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var(--border);border-radius:var(--radius);overflow-x:auto}table{border-collapse:collapse;width:100%}th{text-align:left;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);border-bottom:1px solid var(--border);background:#fafbfc;padding:10px 14px;font-size:.78rem}td{border-bottom:1px solid var(--border);vertical-align:top;padding:11px 14px}tbody tr:last-child td{border-bottom:0}.row-actions{white-space:nowrap;justify-content:flex-end;gap:6px;display:flex}td.row-actions{text-align:right;display:table-cell}td.row-actions .btn+.btn{margin-left:6px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px 20px}.badge{border-radius:999px;padding:2px 9px;font-size:.78rem;font-weight:600;display:inline-block}.badge-green{color:#1d6b39;background:#e2f5e9}.badge-blue{color:#1f4fa6;background:#e4edfc}.badge-amber{color:#8a5a00;background:#fdf1d9}.badge-red{color:#a3232e;background:#fdeaec}.badge-grey{color:#5a6371;background:#eceff3}.stats{grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;margin-bottom:20px;display:grid}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);color:inherit;flex-direction:column;padding:16px 18px;text-decoration:none;display:flex}a.stat:hover{border-color:var(--primary)}.stat-value{font-size:1.9rem;font-weight:700}.stat-label{color:var(--muted)}.stat-hint{font-size:.78rem}.two-col{grid-template-columns:1fr 1fr;gap:14px;display:grid}.list{margin:0;padding:0;list-style:none}.list li{border-bottom:1px solid var(--border);justify-content:space-between;gap:12px;padding:9px 0;display:flex}.list 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var(--border);border-radius:14px;width:100%;max-width:380px;padding:32px}.login-card .btn{width:100%;margin-top:4px;padding:10px}@media (width<=800px){.shell{grid-template-columns:1fr}.sidebar{height:auto;position:static}nav{flex-flow:wrap}.content{padding:20px 16px 40px}.two-col,.grid-2,.grid-3{grid-template-columns:1fr}}.transcript{flex-direction:column;gap:10px;max-height:55vh;margin:12px 0 8px;padding-right:4px;display:flex;overflow-y:auto}.bubble{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:12px;max-width:85%;padding:9px 13px}.bubble-role{text-transform:uppercase;letter-spacing:.04em;opacity:.7;margin-bottom:2px;font-size:.72rem;font-weight:700;display:block}.bubble-caller{background:#eef0f3;align-self:flex-start}.bubble-agent{background:#e4edfc;align-self:flex-end}.tool-line{color:var(--muted);border:1px dashed var(--border);background:#fafbfc;border-radius:999px;align-self:center;padding:3px 12px;font-size:.82rem}.footer-actions{flex-wrap:wrap;gap:6px;display:flex}.temp-password{letter-spacing:.04em;text-align:center;border:1px dashed var(--border);-webkit-user-select:all;user-select:all;background:#f0f2f5;border-radius:8px;margin:14px 0;padding:14px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:1.3rem}select{font:inherit;border:1px solid var(--border);background:#fff;border-radius:8px;padding:8px 10px}